PRODUCT
How do I find the right sleepwear size for me?
We have 3 sizes available for both Men and Women PJs, S/M/L. Our Small size fits UK 6 - 10, while our Medium/Maternity fits UK 10 - 12, and L up to 14. For men PJs, please refer to the size guide here. For women who are pregnant, our Medium size waist circumference is 122cm, which can fit most ladies till 40 weeks. Note that this is just an estimate, please refer to our women size guide here for more accurate measurements.
How do I care for my bamboo sleepwear?
Washing - Machine wash cold, delicate mode if possible and put in a laundry bag as bamboo fabric is delicate. DO NOT USE BLEACH. White based pyjamas will tend to become duller in colour if you mix with coloured clothes, hence try to wash with your white clothes. In general, wash your Sleebbee sleepwear with like-coloured clothes. Using Vanish colour is safe, tried and tested. It has been proven to brighten the colour of your Sleebbees.
Drying - Hang dry using a hanger or across a pole to avoid it stretching out. If you wish to use a dryer, please put your PJs in a laundry bag and spin on low heat.
Ironing - You may iron on low to medium heat. For quick hacks, wet the creased areas with some water and use a hairdryer!
What types of fabric do you use?
All of our products are made from premium bamboo lyocell fabric with anti-bacterial properties. No chemicals are used in the manufacturing process, making it hypoallergenic - suitable for sensitive/eczema skin. The fabric mix for our pyjamas is 95% bamboo and 5% spandex to provide that extra stretchability.
SHIPPING AND DELIVERY
Where are you located?
We are based in Singapore, an online retail store. Contact us at +6592961801 should you wish for special arrangements!
How much do you charge for shipping within Singapore?
Normal shipping charges within Singapore range from SGD 4 - 7, depending on the weight. Express shipping is a flat fee of SGD 13.90. Shipping charges will be calculated upon checkout. We run occasional promotions, do check out our homepage for updates!
Do you ship internationally?
Yes we do ship internationally, however certain countries are excluded at the moment due to the limitations of our local courier partners. International shipping charges range from SGD 13 - 30, depending on weight and destination. Please drop us a message via live chat, instagram or email to inform us on your shipment destination before you place your order.
How long will my item take to reach me?
For normal shipments within Singapore, it will take approx. 3 - 5 business days. Express shipping within Singapore takes 1 - 2 days. You will be notified via email once your item(s) have been shipped out. For international orders, it will take approx 7 - 14 business days. All shipments are via registered mailing. For peak seasons, please give an additional 2 - 3 working days.
ORDER AND PAYMENT
How do I order?
You may order from our website by clicking on your cart symbol at the top right. Alternatively, you may drop us a direct message as we're happy to take offline orders via Paynow as well.
What payment methods do you accept?
We accept Visa and Mastercard via our website, and paynow should you select "offline payment" during checkout. For any other requests or enquiries, do drop us a message at +6592961801 and we'll gladly assist.
RETURNS AND EXCHANGE
What is your returns and exchange policy?
We only accept returns and exchanges due to incorrect sizing (subject to sizing availability) or any defective items. Items must be returned with original packaging, including hangtags within 30 days from order date - shipping costs will be borne by the Buyer. We will not be able to do an exchange if the returned product has been used, worn, damaged or altered in any way.
Sale or promotional items with discount codes used cannot be returned or exchanged.
Please drop us a message via live chat, instagram or email to make arrangements.